Refund Policy

Getsmo provides immediate, full digital access to our AI reviewer platform upon purchase. Because our product is a digital service that is consumed instantly, all sales are final, and we operate under a strict no-refund policy.

Once a 150-day Premium pass has been purchased and activated on your account, we cannot issue refunds, partial or otherwise, under any circumstances.

You have the right to permanently delete your Getsmo account and personal data at any time. However, if you choose to delete your account while you still have an active 150-day Premium pass, you will instantly forfeit the remaining days on your pass.

No prorated refunds will be provided for the unused duration of your pass if you voluntarily terminate your account.

While we strive for 100% uptime, occasional maintenance or unexpected downtime may occur. Such temporary disruptions are not grounds for a refund or a time extension of your Premium pass.

If you experience technical issues accessing your Premium features immediately after purchase (e.g., payment went through via Ganap.net but your account was not upgraded), please contact our support team immediately so we can manually resolve the issue and grant you access.

You can reach our billing support team at getsmosupport@gmail.com.